My country is: Israel

Answers:

Can I use my VIP tools on both an Android and iOS device? Can I transfer my purchase from iOS to Android or vice versa?

Because Google Play and Apple are two different platforms, purchases cannot be transferred between them, unfortunately.

Can I change my hair color?

Absolutely! This can be done with the Paint tool. Just tap Paint > use the color Pallette at the top right to choose a color, or use the picker to select a color from your image > tap on the Tones brush > swipe your finger along the hair to apply the color. Tip! Use two fingers to zoom in for greater accuracy.

Can I use my VIP tools on more than one device?

Sure you can! As long as you are signed in on your device with the same Apple ID or Google Account that was used to make the purchase, you can use the VIP tools.

I’d like to unsubscribe.

We’re sorry to see you go! If you are using an iOS device, follow Apple’s steps here: https://support.apple.com/en-us/HT202039 If you are using an Android device, follow Google’s steps here: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid

I’d like a refund.

We’re sorry you didn’t enjoy the app! If you are using an iOS device, you can request a refund from Apple Support at https://getsupport.apple.com. If you are using an Android device, you can send the Google Play receipt to facetune2.android.support@lightricks.com and we’ll see if your purchase can be refunded.

Can I change my hair color?

Absolutely! This can be done with the Paint tool. Just tap Paint > use the color Pallette at the top right to choose a color, or use the picker to select a color from your image > tap on the Tones brush > swipe your finger along the hair to apply the color. Tip! Use two fingers to zoom in for greater accuracy.

Can I use my VIP tools on both an Android and iOS device? Can I transfer my purchase from iOS to Android or vice versa?

Because Google Play and Apple are two different platforms, purchases cannot be transferred between them, unfortunately.

Can I change my hair color?

Absolutely! This can be done with the Paint tool. Just tap Paint > use the color Pallette at the top right to choose a color, or use the picker to select a color from your image > tap on the Tones brush > swipe your finger along the hair to apply the color. Tip! Use two fingers to zoom in for greater accuracy.

Can I use my VIP tools on more than one device?

Sure you can! As long as you are signed in on your device with the same Apple ID or Google Account that was used to make the purchase, you can use the VIP tools.

What is the difference between the original Facetune and Facetune2?

The original Facetune is a paid app while Facetune2 is free to download and has many free tools as well as the option to purchase VIP tools within the app. Facetune2 has most of the tools that the original Facetune has and it also includes tons of new tools, as well as facial recognition tools, an option for 1-touch editing, and so much more!

I’d like a refund.

We’re sorry you didn’t enjoy the app! If you are using an iOS device, you can request a refund from Apple Support at https://getsupport.apple.com. If you are using an Android device, you can send the Google Play receipt to facetune2.android.support@lightricks.com and we’ll see if your purchase can be refunded.

I’d like to unsubscribe.

We’re sorry to see you go! If you are using an iOS device, follow Apple’s steps here: https://support.apple.com/en-us/HT202039 If you are using an Android device, follow Google’s steps here: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid